SILVER2000SVT
03-12-2007, 10:59 AM
How is it that NAPA has the reputation for having higher quality parts? This is anything but the case.
This is relating to some parts I bought for the Durango. I figure since many of you use NAPA that it should be in the general discussion section.
1st I bought some lift gate cylinders. These just look cheap compared to the stock ones and the bad part is that they were only just a little less cost than the price quote I got from the dealer. Upon installation one of the cheap plastic ends broke. I couldn't believe it, I was being really easy with it. I returned it and got another one no questions asked. They do seem to have good service. Now 2 weeks after installing them I try and raise the lift gate and they won't raise it without me having to push it all the way up. It seems to be sticking and chattering. I put a little spray lube on it for now, but after 2 weeks is ridiculous. The stock ones lasted 7 years and never had to do this.
Next I bought new brake pads and rotors. I even sprang for the Canadian made part vs. the cheaper Chinese parts. The pads I got had an extra metal clip that I had to cut off that wasn't suppose to be there. Then after I get everything together and take it for a test drive I get a squealing/grinding noise. Upon inspection I found that theres a factory spring clip on the caliper that interfers with the new rotor. Thinking this was kind of strange I started measuring stuff. It turns out that the new rotors are almost 3/8" bigger on the hub diameter than it should be. I ended up just removing the factory spring clips. Everything seems to work for now, although I'm not extremely comfortable leaving the spring clips off. I'm not sure what to do because best case is they give me more crappy parts and I have to do the work all over again.
:flaming:
I'm just trying to put a stop to the false widespread rumor that NAPA carries better parts. They even charge higher prices for this crap when compared with other stores.
This is relating to some parts I bought for the Durango. I figure since many of you use NAPA that it should be in the general discussion section.
1st I bought some lift gate cylinders. These just look cheap compared to the stock ones and the bad part is that they were only just a little less cost than the price quote I got from the dealer. Upon installation one of the cheap plastic ends broke. I couldn't believe it, I was being really easy with it. I returned it and got another one no questions asked. They do seem to have good service. Now 2 weeks after installing them I try and raise the lift gate and they won't raise it without me having to push it all the way up. It seems to be sticking and chattering. I put a little spray lube on it for now, but after 2 weeks is ridiculous. The stock ones lasted 7 years and never had to do this.
Next I bought new brake pads and rotors. I even sprang for the Canadian made part vs. the cheaper Chinese parts. The pads I got had an extra metal clip that I had to cut off that wasn't suppose to be there. Then after I get everything together and take it for a test drive I get a squealing/grinding noise. Upon inspection I found that theres a factory spring clip on the caliper that interfers with the new rotor. Thinking this was kind of strange I started measuring stuff. It turns out that the new rotors are almost 3/8" bigger on the hub diameter than it should be. I ended up just removing the factory spring clips. Everything seems to work for now, although I'm not extremely comfortable leaving the spring clips off. I'm not sure what to do because best case is they give me more crappy parts and I have to do the work all over again.
:flaming:
I'm just trying to put a stop to the false widespread rumor that NAPA carries better parts. They even charge higher prices for this crap when compared with other stores.