Silver_2000
02-04-2010, 10:40 AM
This week I went to the post office to mail a package to Iraq for my cousin, I also wanted to get some help expediting my Passport renewal. I ended up making 2 trips to the PO and spending 90 minutes.
While I was there I was constantly reminded that our President wants the SAME govt that runs the Post Office to run Health Care.
I kept replacing the word mail with Dr or Medicine while I was there and it gave me chills.
Here are some of the highlights
The package to Iraq went really pretty well except that I had filled out the 7 page customs form online from the Post office Website and the Agent who looked like he was half asleep didnt seem to recognize the form. He stamped them - asked me if I had taken my copy. I said no, he then gave me a copy and lectured me for not having read thru the ridiculously small print to determin that copy #4 was for the sender.
I asked him about the Passport service, he said they had a lady that helped with that "over there" and she leaves at 3:15. It was 12:30. I had left the expiired passport home so I ran home and hurried back. I returned at 12:45 to find out to find that he failed to mention that she isnt scheduled to start passport work until 1pm. At 12:45 I was the second person in line "over there" No sign indicating that it was the passport office, the door said cobference room but the conference room had long ago been converted to the passport office. I waited for "her" to return. 1 pm came and went. 1:15 and nothing yet. 1:30 and she finally appears and acts like a shop keeper opening her shop after it had been closed all weekend. Moving slowly, opening doors, sweeping the floor, arranging papers and books, all the while ignoring the 5 people in line waiting for her help.
I had printed the forms to renew my passport form the net. I simply wanted some help to check them and make sure I had everything in order including the right fees to send it for expedited service. After waiting nearly an hour she tells me that she doesn't help with that form and I need to fill out the other form, the initial application form, AND if she helps me with it there is an additional $25 fee. There is no doubt that I couldn't use the form she recommended to renew the passport. The web was VERY clear on which form to use to renew if no information changed.
So here is a public servant who works on passports at least 6 hours every day - including sweeping time- and she doesn't appear to understand the basics of renewing a Passport, which the website and the signs in the post office both clearly say they can help with.
She did recommend that I use a paperclip to secure the documents, gave me a free paperclip and then helped me pick out the right size envleope from the wall of envelopes...
So I wanted help with the process and the local govt worker misinformed me and then focused on the envelope the form goes in...
Does she or her supervisor have no concern for the people that waited 30 minutes before she arrived then another 10 while she did busy work? Does she also sweep in the morning ?
Does she not understand what conditioner is ? Or the purpose of a bra ? Or the difference between the clothes you wear in the house and the ones you wear in public ? ( she appeard to be about 60 )
Wow will this be a pain in the ass if they take over healthcare.
Rant off ...
While I was there I was constantly reminded that our President wants the SAME govt that runs the Post Office to run Health Care.
I kept replacing the word mail with Dr or Medicine while I was there and it gave me chills.
Here are some of the highlights
The package to Iraq went really pretty well except that I had filled out the 7 page customs form online from the Post office Website and the Agent who looked like he was half asleep didnt seem to recognize the form. He stamped them - asked me if I had taken my copy. I said no, he then gave me a copy and lectured me for not having read thru the ridiculously small print to determin that copy #4 was for the sender.
I asked him about the Passport service, he said they had a lady that helped with that "over there" and she leaves at 3:15. It was 12:30. I had left the expiired passport home so I ran home and hurried back. I returned at 12:45 to find out to find that he failed to mention that she isnt scheduled to start passport work until 1pm. At 12:45 I was the second person in line "over there" No sign indicating that it was the passport office, the door said cobference room but the conference room had long ago been converted to the passport office. I waited for "her" to return. 1 pm came and went. 1:15 and nothing yet. 1:30 and she finally appears and acts like a shop keeper opening her shop after it had been closed all weekend. Moving slowly, opening doors, sweeping the floor, arranging papers and books, all the while ignoring the 5 people in line waiting for her help.
I had printed the forms to renew my passport form the net. I simply wanted some help to check them and make sure I had everything in order including the right fees to send it for expedited service. After waiting nearly an hour she tells me that she doesn't help with that form and I need to fill out the other form, the initial application form, AND if she helps me with it there is an additional $25 fee. There is no doubt that I couldn't use the form she recommended to renew the passport. The web was VERY clear on which form to use to renew if no information changed.
So here is a public servant who works on passports at least 6 hours every day - including sweeping time- and she doesn't appear to understand the basics of renewing a Passport, which the website and the signs in the post office both clearly say they can help with.
She did recommend that I use a paperclip to secure the documents, gave me a free paperclip and then helped me pick out the right size envleope from the wall of envelopes...
So I wanted help with the process and the local govt worker misinformed me and then focused on the envelope the form goes in...
Does she or her supervisor have no concern for the people that waited 30 minutes before she arrived then another 10 while she did busy work? Does she also sweep in the morning ?
Does she not understand what conditioner is ? Or the purpose of a bra ? Or the difference between the clothes you wear in the house and the ones you wear in public ? ( she appeard to be about 60 )
Wow will this be a pain in the ass if they take over healthcare.
Rant off ...