DSL/Phone line question

[Sixpipes]

Have had a couple of phone lines (different numbers) into the house. One is the primary phone line and the other number carries the DSL signal. I am trying to use the DSL number as a regular 2nd phone, but when I plug the phone in, the DSL signal drops (and I lose internet service). Is this normal? I was told that the DSL will still work even when the line is in use for conversations. Evidently not. :cool:

[dboat]

Have had a couple of phone lines (different numbers) into the house. One is the primary phone line and the other number carries the DSL signal. I am trying to use the DSL number as a regular 2nd phone, but when I plug the phone in, the DSL signal drops (and I lose internet service). Is this normal? I was told that the DSL will still work even when the line is in use for conversations. Evidently not. :cool:

Its supposed to.. I had that setup a while back when I lived in Dallas.. it should work.. I use my hi speed internet line for my phone service via Ooma.. but no DSL..

Dana

[Sandman]

Are you using a dsl filter?

[Sixpipes]

Have a modem. When I plug in the phone, the modem loses signal. I unplug the phone and the modem resets and picks up the signal. Just seems weird to me. :cool:

[Sandman]

http://en.wikipedia.org/wiki/DSL_filter


A DSL filter is an analog (http://en.wikipedia.org/wiki/Analog_circuit) low-pass filter (http://en.wikipedia.org/wiki/Low-pass_filter) installed between analog devices (such as telephones or analog modems) and a POTS (http://en.wikipedia.org/wiki/Plain_old_telephone_service) telephone line, in order to prevent interference between such devices and a DSL (http://en.wikipedia.org/wiki/Digital_subscriber_line) service operating on the same line. Without DSL filters, signals or echoes from analog devices at the top of their frequency range can result in reduced performance and connection problems with DSL service, while those from the DSL service at the bottom of its range can result in line noise and other issues for analog devices.

Your isp should have provided you with some dsl filters. I think you can buy them at best buy or radio shack.

I do have dsl, and I use a dsl filter.

[Sixpipes]

Thanks, I'll give it a try. :cool:

[Moonshine]

+1 on the dsl filters. They install between the phone jack and the phone. Keeps your internet service from dropping out when a phone is in use. That's how my phone/DSL service works.

[Silver_2000]

yes dennis - make sure there are filters on all the devices on that line

I have some but Im out of state

Sounds exactly like a lack of filter problem