SILVER2000SVT
08-27-2003, 01:02 PM
This post is in reference to my previous post a couple of weeks ago:
http://www.talonclub.com/forum/showthread.php?t=3045
I wanted to give Terry the business but, I decided to go with the +4lbs Lower ASP pulley from rpmoutlet.com only because Terry said his supplier didn’t have any of the 99-00 pulleys in stock at the time.
I place my order on August 15th, and they were getting some in that day said that it would go out the same day. Since it was coming from Houston it would only take one, maybe two days. After Thursday 21st came around the next week and I still haven’t got my pulley yet, I called and talked to Brett again and asked why it’s taking so long. He looked it up and told me that we didn’t receive payment. He said it looks like we just didn’t charge your credit card. I’m like, “why didn’t you call or something?” He apologized and ran the card for me right there while I was on the phone. It struck me as kind of odd that he had to ask another guy to get off the phone to run the card. I thought this was supposed to be some sort of big distributor. He said it went through and that he was personally going to get the pulley off the shelf and take it back to shipping as soon as I got off the phone.
So now I’m expecting the pulley on Monday. Well it’s Wednesday and no pulley. I call them back up and ask for a tracking number. They proceed to tell me that it is going out today. “We were out and are expecting more in today, so your order will go out today.” That was it for me, so I told the woman I was talking to to cancel my order. She said, are you sure, the pulley would be at my house tomorrow. I told her that’s what you told me the last two times. She said that it would take 2-3 weeks for my credit card to be credited. I told her this was ridiculous, and just to cancel my order. If I get my credit card bill and I don’t have the reimbursement on it I will protest the charge.
Terry was telling me that he gets the pulleys from the same place they do, and since the supplier doesn’t have any rpmoutlet probably doesn’t have any either. That means they were flat out lying about everything….I won’t be doing business with them ever again.
http://www.talonclub.com/forum/showthread.php?t=3045
I wanted to give Terry the business but, I decided to go with the +4lbs Lower ASP pulley from rpmoutlet.com only because Terry said his supplier didn’t have any of the 99-00 pulleys in stock at the time.
I place my order on August 15th, and they were getting some in that day said that it would go out the same day. Since it was coming from Houston it would only take one, maybe two days. After Thursday 21st came around the next week and I still haven’t got my pulley yet, I called and talked to Brett again and asked why it’s taking so long. He looked it up and told me that we didn’t receive payment. He said it looks like we just didn’t charge your credit card. I’m like, “why didn’t you call or something?” He apologized and ran the card for me right there while I was on the phone. It struck me as kind of odd that he had to ask another guy to get off the phone to run the card. I thought this was supposed to be some sort of big distributor. He said it went through and that he was personally going to get the pulley off the shelf and take it back to shipping as soon as I got off the phone.
So now I’m expecting the pulley on Monday. Well it’s Wednesday and no pulley. I call them back up and ask for a tracking number. They proceed to tell me that it is going out today. “We were out and are expecting more in today, so your order will go out today.” That was it for me, so I told the woman I was talking to to cancel my order. She said, are you sure, the pulley would be at my house tomorrow. I told her that’s what you told me the last two times. She said that it would take 2-3 weeks for my credit card to be credited. I told her this was ridiculous, and just to cancel my order. If I get my credit card bill and I don’t have the reimbursement on it I will protest the charge.
Terry was telling me that he gets the pulleys from the same place they do, and since the supplier doesn’t have any rpmoutlet probably doesn’t have any either. That means they were flat out lying about everything….I won’t be doing business with them ever again.